SAP®

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SAP C/4HANA® Suite

Customer Experience Management

The SAP C/4HANA Suite is an in-memory suite of cloud-based products that gives a 360° view of how customer relationships are being managed.

It combines customer data, machine learning technology, and microservices to drive real-time customer engagement across sales, service, marketing and commerce divisions.

As registered SAP service partners, we are experts at using the SAP C/4HANA Suite to optimize our clients’ CX strategies:

  • SAP® Marketing Cloud
    • Personalized customer experiences
    • Audience discovery, targeting, and segmentation
    • Building customer trust → long-term loyalty
  • SAP® Sales Cloud
    • Monitoring customer activity
    • Discovering potential opportunities for growth
    • Automating entire sales process
    • Accurate revenue forecasting
    • Monitoring team performance
  • SAP® Customer Data Cloud (Gigya)
    • Cloud capabilities to improve customer data management from the enterprise ecosystem
    • Managing cross-channel and cross-device data →seamless customer experiences
    • Adherence to GDPR standards
  • SAP® Service Cloud
    • Real time reaction to customer issues based on data insights from connected customer management- and service processes
    • 360° view for managers
      • Increased efficiency levels
      • Focus on resolving customer pain points
  • SAP® Commerce Cloud
    • Effective e-commerce solutions
    • Product catalog and inventory management
    • Order fulfillment via a simple and intuitive WHO (order management system)
    • Highly customizable for pricing + promotions, based on customer and market needs
SAP S/4HANA® Suite

Enterprise Resource Planning

The SAP S/4HANA Suite is built on an innovative in-memory database platform capable of connecting operations across business units. It’s Digital Core is an intelligent hub that informs decision-making by connecting business processes and integrating with existing SAP applications.

  • SAP® Finance
    • Financial planning and analysis
    • Accounting and financial close processes
    • Treasury and financial risk processes
    • Collaborative finance operations
    • Enterprise risk and compliance
  • SAP® Sourcing and Procurement
    • In-depth purchasing insights
    • User interface with SAP Fiori® apps → processing the entire request process
    • Automated sourcing and contract management processes
    • In-depth view of the supply chain
    • Visibility of most important KPIs via analytics apps → processing critical issues at speed
    • Effettive commodity procurement management
  • SAP® Digital Supply Chain
    • Inventory and logistics processes
    • Production planning
    • Complex assembly processes
    • Manufacturing workflows
    • Efficient maintenance management
    • Quality management
  • SAP® Sales
    • Order and contract management
    • Sales performance management
    • Subscription billing and revenue
    • Flexible solutions for the billing process
    • Sales force, marketing and team support via data from customer insights

* The SAP® logo, and the SAP® partner logos are trademarks or registered trademarks of SAP® SE or an SAP® affiliate company in Germany and other countries